Terms and Conditions

These Terms and Conditions ("Terms") govern all use of Jobbyo Inc's ("Jobbyo", "we", "us", or "our") services, including our website, applications, and related services (collectively, the "Service"). Our office is located at 850 New Burton Road, Suite 201, Dover, Delaware 19904, Kent County, United States.

1. Service Description and Eligibility

The Service includes AI-assisted resume tailoring, job matching, application tracking/analytics, and optional automated applications. By using Jobbyo, you ("User" or "you") agree to these Terms. You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. The Service is not intended for children under 16.

2. Account Registration

• You must register an account to use Jobbyo.
• You must provide accurate, complete information and keep your login details confidential.
• Each person may have only one account (unless otherwise specified).
• You can delete your account at any time through the Settings page.

3. Content Ownership & Usage

Our Content:

• Jobbyo and its licensors own all intellectual property rights to content we provide.
• You may not copy, modify, or share Jobbyo content outside of normal use unless explicitly permitted.

User Content:

• You grant us a worldwide, non-exclusive, royalty-free license to host, process, and display your content solely to operate, maintain, secure, and improve the Service.
• By uploading content (résumés, profile data, etc.), you confirm you have the right to share it.
• We may use feedback without restriction and without obligation to you.

4. AI and Automation Features

• AI-generated content (including resume suggestions and emails) may be inaccurate or incomplete. You are responsible for reviewing, editing, and the final use of all outputs.
• We do not guarantee interviews, job offers, or employment outcomes. The Max plan's interview guarantee (Section 6) is a refund remedy if no interview occurs — it is not a promise that you will receive one.
• Daily job volumes are maximums, not commitments. Where a plan describes a number of jobs discovered or applied to per day (for example, "up to 10 jobs applied per day"), that figure is a daily ceiling, not a guaranteed quantity. The number of jobs Jobbyo can find and apply to on any given day depends on how many suitable roles actually exist in your market at that time — which is driven by your target role, industry, seniority, location, salary expectations, work authorization, language requirements, and the filters you set. In narrow, specialized, senior, or geographically limited markets, there are often fewer than 10 suitable openings posted per day, and on some days there may be none at all. We will not apply to roles that fall outside your stated criteria in order to reach a daily number. Consistently receiving fewer than the maximum is not a service failure and does not entitle you to a refund or credit.
• Broadened matching on days with no available jobs. On days when no new roles matching your profile are available in the job market, our team may broaden the search and present you with matches scoring between 65% and 70% against your profile. Broadened matching applies only to those days; on days when stronger matches are available, we prioritize them. Broadened matches are presented to you for review, and you may reject any or all of them. If you reject them, Jobbyo will search again the next day, but where the market has not changed we may surface the same or similar roles, and we may further broaden the search to adjacent niches related to your target role. Broadened matches, or the absence of new matches, do not constitute a service failure and do not entitle you to a refund or credit.
• Job availability depends on third-party job boards and employer websites we do not control. Coverage, uptime, and posting volumes on those sources may change without notice.
• Automated applications are performed only when enabled by you and according to templates/settings you control. You may disable at any time.
• You are solely responsible for the content of applications and communications sent through the Service.

5. Acceptable Use

You must not:

• Submit false information or impersonate others
• Spam or use bots to create multiple accounts
• Violate others' privacy or rights
• Attempt to hack, scrape, or damage our infrastructure
• Use the Service in a discriminatory or unlawful manner
• Violate third-party terms (e.g., LinkedIn, job boards)
• Circumvent rate limits or platform rules

We may rate-limit or suspend accounts that burden our infrastructure. Current rate limits are specified on our pricing page.

6. Subscription and Payments

Weekly billing. Current subscription fees are Starter $19/week, Premium $29/week, and Max $59/week, charged each week.

Quarterly billing. Each plan is also available on a quarterly term at a discount to the weekly rate. Quarterly plans are charged as a single upfront payment covering the full 13-week quarter, not week by week — the per-week figure below is shown only so the two terms can be compared. Quarterly terms renew automatically each quarter until cancelled.

Other payment terms:

• Prices exclude taxes unless stated; you are responsible for applicable taxes
• We may change prices with 30 days' notice; changes apply to next billing cycle
• Different subscription tiers offer varying features as detailed on our pricing page
• Unauthorized chargebacks may result in account suspension

6.1 Free Trial and Cancellation

Please read this section carefully — it determines whether you can get your money back.

• All plans include a 3-day free trial. You are not charged during the trial.
• You must cancel before the trial ends to avoid being charged. You can cancel at any time during the trial from your account Settings page, at no cost and for any reason.
• When the trial ends, your subscription automatically converts to a paid subscription and your payment method is charged for the first billing period. It then renews automatically each billing period until you cancel.
• Once you have been charged, that payment is non-refundable. Cancelling after the trial has ended stops future renewals — it does not refund the billing period you have already paid for, and it does not entitle you to a partial or pro-rated refund for unused time.
• Cancelling mid-period does not end your access. You keep access to the Service through the end of the period you paid for, and you are not charged again after that.
• The only exception to the above is the Max plan interview guarantee in Section 6.2, and any refund right you have under mandatory consumer law in your jurisdiction, which these Terms do not limit or remove.

6.2 Max Plan — 30-Day Interview Guarantee

The Max plan includes an interview guarantee. This is the only circumstance in which Jobbyo issues a refund outside of mandatory consumer law.

What it covers: If you do not receive an interview invitation within 30 days of your first paid Max plan charge, you may request a full refund of that charge.

For this purpose, an "interview invitation" means any invitation from an employer or recruiter to speak about a role — including a phone screen, recruiter call, video interview, in-person interview, or timed take-home assessment — for a role applied to through Jobbyo during that 30-day period. It does not depend on whether you attend, accept, or pass the interview.

When you can claim: The guarantee is assessed over the full 30-day period. You may submit a claim once that period has ended — that is, from day 30 to day 44 (a 14-day claim window). Requests made before day 30 do not qualify, because the 30-day period has not yet run and the guarantee has not yet been triggered. Requests made after day 44 do not qualify.

Conditions. To be eligible, you must, for the full 30-day period:

• Have maintained an active, paid Max subscription (not cancelled or paused);
• Have completed your profile and uploaded a current résumé/CV;
• Have kept automated applications enabled, and not have paused, restricted, or narrowed the Service such that it could not apply on your behalf;
• Not have rejected or withdrawn from interview invitations that were in fact received; and
• Have provided accurate information in your profile and applications.

Search criteria so narrow that few or no matching roles exist in your market (see Section 4) do not, on their own, create a refund right — but we will always review a claim in good faith and will consider it where the Service demonstrably failed to operate.

How to claim: Email hello@jobbyo.ai from your account email within the claim window. We may ask you to confirm that no interview invitation was received, and we will review your application activity on the account. We will respond within 5 business days and issue approved refunds to your original payment method.

Limits: This guarantee applies exclusively to the Max plan, is limited to your first paid Max charge, and does not apply to any renewal, to any other subscription tier, or to a Max plan you upgraded to after already being charged on another tier. It can only be claimed once per person.

6.3 Refunds — Summary

7. Support and Response Times

• Email support responds within 24 hours
• Support hours and channels may vary by subscription tier

8. Data Protection and Privacy

• We process data as described in our Privacy Policy
• We implement industry-standard security measures
• We use vetted sub-processors to deliver the Service
• You may request access, correction, deletion, and portability of your data
• We will notify you of data breaches as required by law

9. Liability and Disclaimers

• The Service is provided "as is" without warranties
• Our total liability is limited to the greater of $100 or amounts paid in last 12 months
• We are not liable for indirect, incidental, or consequential damages
• Force majeure events excuse non-performance

10. Dispute Resolution and Arbitration

Any dispute shall be resolved by binding arbitration in Delaware, United States, under the American Arbitration Association's rules. You agree to resolve disputes individually, waiving any class actions. This doesn't prevent claims in small claims court or government agencies.

11. Termination

• We may suspend or terminate accounts for violations or non-payment
• Upon termination, your right to use the Service ceases
• Sections on IP, payments, disclaimers, liability, and arbitration survive

12. General Provisions

• These Terms are governed by Delaware law
• You may not assign your rights without our consent
• We may assign our rights in connection with a merger or acquisition
• If any provision is found invalid, remaining provisions stay in effect
• Our failure to enforce any right doesn't waive it

13. Contact Information

For questions or concerns, contact us at:

• Email: hello@jobbyo.ai
• Address: 850 New Burton Road, Suite 201
• Dover, Delaware 19904
• United States